Australian managed
Perth-based operations team, aligned to your time zone.
About FinDeskPro
Australian managed.
Australian managed.
Security-first.
FinDeskPro delivers Australian managed remote support for financial services businesses through a secure access model designed around compliance, operational efficiency, and data residency expectations.
Contact Us →
- Australian managed
- Compliance-first
- Scalable Solutions
- Process Excellence
Compliance-first
Essential-8 aligned, APP-8 aware. Audited quarterly.
Scalable Solutions
Flexible support that grows with your business needs.
Process Excellence
Streamlined workflows and quality assurance at every step.
Why we
exist.
Three positions that explain every decision we have made about how FinDeskPro works.
The Problem
The offshore trade-off.
Australian financial services firms have spent the last decade watching offshore back office models reduce costs in other markets, and quietly deciding the trade-offs were not acceptable for their own clients. The economics were attractive. The disclosure obligations, the data residency questions and the privacy principle exposure were not.
The Response
Operators come to you.
FinDeskPro was built to close that gap. Your data stays in your systems. The work is done inside your environment on a secure remote session. Not by exporting files to another jurisdiction. The operating model is deliberately narrow, because that is what makes the security posture defensible.
The Fit
For firms that audit themselves.
We are not the right partner for every firm. We are the right partner for firms that have looked at their APP-8 exposure, looked at their Essential-8 alignment, and concluded that an offshore handoff is not something they can put behind their letterhead.
Four commitments
we will not negotiate on.
Each commitment maps to an operational rule we hold the desk to, with its reference noted on the card.
Commitment 01
Inside your systems, never as exports.
Every operator works inside your environment over a supervised remote session. Files do not transfer. Credentials do not leave your network. Your data perimeter never opens, regardless of where the keyboard is.
Data residency by design
Commitment 02
Remote session, never local copies.
All work happens on encrypted remote sessions inside your environment. Files do not transfer. Credentials do not leave your network. There is nothing on an operator’s machine to lose.
Essential-8 Strategy 5
Commitment 03
Plain-English handoffs.
Every engagement has a documented scope, a named operator, and a defined finish line. You always know what was touched, by whom, and when, before you sign off the work.
Audit-trail by design
Commitment 04
Compliance is the floor, not the ceiling.
Essential-8 and APP-8 alignment are starting conditions, not selling points. We design the operating model around them and audit ourselves against them every quarter.
ASD / ACSC informed
What we
will not do.
A short, public list. Each item exists because we have been asked to compromise on it, and declined.
- 01
We do not move your data offshore.
No mirrored copies, no offshore review queues, no “just for processing” exceptions.
- 02
We do not request file transfers.
If something cannot be done inside your systems on a remote session, we tell you it is out of scope.
- 03
We do not hold persistent access between engagements.
Sessions are time-bound. Access is reissued, not retained.
- 04
We do not advise on regulated decisions.
We are operational support, not licensed advisers. The judgement call always stays with your firm.